Once the car is parked inside the garage, the user is OBLIGED to deliver the key to the staff member.
To purely logistical reasons the User’s car might need to be moved, by a staff member, to one of the Garages belonging at the Gruppo Florence Parking. At the moment of collection, the user will find the car at the Garage of arrival.
Garage Excelsior, Garage Tintori and Garage Fiesolana are inside the ZTL (Limited Traffic Zone), zone watched by electronical gates. At the moment of arrival the operators will provide to regularize the transit through the gates. The operation is subject to a tax of 1,00 Euro by the Comune di Firenze (IVA free), which the customer has to pay in cash to the operators on site.
Exit from the garage with his own car has to be considered as definitve. It will not be possible to use any remaining time of the booking. Any eventually reamaining time will be regularized directly by the staff of the garage.
BOOKING AND PAYMENT PROCEDURES
The access to Garage Florence Parking website and his booking system is free of charge (except the cost of the connection provided by the telephone operator).
The User assumes full responsibility for using the website and is committed to use it adeguately and correctly.
Reservation is made on the website, the User will be guided though all the phases of the procedure, included the payment. By clicking on the botton “PAY”, the User will be redirected to a secure payment page (PayPal circuit) and will confirm the payment.
A summary of the reservation will be send by e-mail with all the information (name of the garage, date of arrival, date of departure).
If the User doesn’t receive the e-mail within 24hours next of the payment, will have to contact assistance at the following e-mail address: firstname.lastname@example.org.
In case of purchase of a monthly, quarterly, semi-annual, annual or other duration subscription, the User is invited to contact by phone or by e-mail the garage of destination.
The price of the services offered is what appears on the booking platfrom. Prices may vary at any time, but the changes will not affect confirmed reservations. Prices of the services are all expressed in the currency of the country where the service is offered. Reservations made through the website are not refundable.
The User can make the payment of reservation through PayPal.
According to the articles 13 e 23 del D. L.gs. n. 196/2003, at the moment of reservation, I consent to the personal data processing in the manner and within the limits of the law.